MANUALSTEAM, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:
For what purposes will we use your personal data?
We will use the personal data that we collect from you for the following purposes that are necessary for the service you request:
Responding to messages from the contact form, Providing any requested services, Sending products purchased from this online store
Managing your account., Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you., Communicating with you by responding to emails or calls from you.
What personal data will we use for these purposes?
In order to carry out the purposes described in this privacy notice, we will use the following personal data:
Identification and contact data
Name, Email address, Telephone number, Payment information
How can you access, rectify or cancel your personal data, or oppose its use or exercise the revocation of consent?
You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); to have it deleted from our records or databases when you consider that it is not being used appropriately (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as “GDPR Rights”.
To exercise any of the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) rights, you must send a request via email to contact@manualsteam.com and it must contain: Full name of the holder.
- Name.
- Email used on this website.
- Phone.
- Copy of an official identification attached.
- “GDPR Rights” matter
Description of the purpose of the document, which may be, by way of example but not limited to, the following: Revocation of consent to process your personal data; and/or Notification of the improper use of the processing of your personal data; and/or Exercise your “GDPR Rights”, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In the case of Rectification of personal data, you must indicate the exact modification and attach the supporting documentation; it is important in the case of revocation of consent, that you take into account that we will not be able to attend to your request or conclude the use immediately in all cases, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing you with the service you requested, or the conclusion of your relationship with us.
In how many days will we respond to your request?
20 days
By what means will we communicate the response to your request?
The use of tracking technologies on our website
We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our website. The personal data we obtain from these tracking technologies is the following:
Session identifiers, usernames and passwords, User’s preferred language, Region in which the user is located
These cookies, web beacons and other technologies can be disabled. To find out how to do this, please consult the help menu of your browser. Please note that if you disable cookies, you may not be able to access certain personalized features on our websites.
How can you learn about changes to this privacy notice?
This privacy notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes. We are committed to keeping this privacy notice updated with any changes it may undergo and you can always consult any updates on the manuals@manualsteam.com website.